PRIVACY NOTICE
Last updated August 6, 2020
Welcome to the Assura Trust Company community. We are committed to protecting the personal information and right to privacy of our clients. If you have any questions or concerns about this privacy notice, or our practices with regards to personal information, please contact us at privacy@assuratrust.com.
This privacy notice applies to all information collected through our services (including through our website).
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1....WHAT INFORMATION DO WE COLLECT?
2....WE SELECTIVELY SHARE PERSONAL INFORMATION
3....HOW LONG DO WE KEEP PERSONAL INFORMATION?
4....HOW DO WE KEEP PERSONAL INFORMATION SAFE?
5....CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS
6....THIS NOTICE IS SUBJECT TO CHANGE FROM TIME TO TIME
7....CONTACT US WITH ANY QUESTIONS OR CONCERNS
1. WHAT INFORMATION DO WE COLLECT?
When we provide services, we collect personal information, including information regarding personal injury settlements, that claimants, attorneys and other parties working on these settlements provide to us.
In addition, our website uses cookies and other tracking technologies. As a result, some information is collected automatically when you visit our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your internet protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
2. WE SELECTIVELY SHARE PERSONAL INFORMATION
To provide our services, we disclose personal information in very limited instances, which include:
• We share information with individuals whom you authorize to receive it, such as your attorney, accountant or family members. • We may be required by law to disclose your information to state trust examiners who regulate our business. • We may also disclose your information to an affiliate of Midwest Trust Company which has been contracted to provide operational or investment management services, and to unaffiliated third parties which we may hire from time-to-time to review our business and regulatory practices. • We allow access to personal information to third parties who provide business services to us, including accounting, data management and other IT services. We have written confidentiality agreements with these service providers and assess their security practices periodically as part of our SOC 1 compliance program.
In addition, when permitted by law and our contractual obligations, we may use anonymized data (i.e., data with personally identifiable information removed or modified) for business analysis purposes.
Except for these few instances, we do not share personal information with third parties. We will not sell personal information.
3. HOW LONG DO WE KEEP PERSONAL INFORMATION?
We will keep personal information for as long as it is necessary to provide services on our clients’ accounts, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
4. HOW DO WE KEEP PERSONAL INFORMATION SAFE?
We have implemented technical and organizational security measures designed to protect the security of personal information we process. However, despite our safeguards and efforts to secure personal information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that unauthorized third parties will not be able to defeat our security. Although we will do our best to protect personal information, transmission of personal information to and from our website or via unsecured email is at your own risk. You should only access the website within a secure environment.
5. CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. As stated above, we will not sell personal information.
6. THIS NOTICE IS SUBJECT TO CHANGE FROM TIME TO TIME
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting personal information.
7. CONTACT US WITH ANY QUESTIONS OR CONCERNS
Assura Trust Company
Privacy Officer
5299 DTC Boulevard, Suite 330,
Greenwood Village, CO 80111
United States
Phone: 877-257-5017
Email: privacyrequests@assuratrust.com